information from you efficiently...
Your customers expect something simple: tell me when you
delivered my shipment.
They've been spoiled. They get PODs over the web,
consistently and accurately, from their large truckers, their
parcel services, and their courier companies -- no problem.
But they've learned that forwarder tracking systems are
hit-or-miss.
It isn't for lack of trying. But because forwarders out-source
delivery to so many different truckers, they struggle to capture
delivery information. Most employ armies of people to man
phones and faxes to monitor hundreds of truckers each
morning.
And after all these phone calls and all this data entry, the
result is -- too little, too late. Some PODs are there, some are
missing. Some are timely, some are days late. And if the
customer wants a hard copy, they'd better be patient...
Forwaders' clients are not impressed.
trucker payables and gather your PODs.
With hundreds of vendors and thousands of transactions, your
stations find their mailboxes stuffed with billing and backup
material from truckers. Your station accounting staff sort all this
paperwork, code it with your file numbers, audit it against what
you charged to the client, and, finally, enter it into your A/P
system.
And, while your accounting clerks are busy grappling with this
mountain of paperwork, your operational staff are tying up the
phones, chasing trucker after trucker to get your POD data, and
filing away copies of your POD documents. Task after task –
shipment after shipment – every step costs you money.
- Large forwarders estimate that each and every trucking
transaction costs them between two and four dollars in
administrative cost – just for labor. We can
substantially reduce these costs. - Looked at another way, forwarders typically have the
equivalent of one full time employee in each station just
to manage billing and PODs with truckers. We can help
you to free those employees for other work.
enormous drain on their bottom line.
Ex Works can assist you in lowering those costs -- and let you redirect your employees' time from administering your
vendors to serving your clients.
you've
got it...
you
want it...
